Tampa Bay Imaging :: The Premier Provider of Diagnostic Imaging Services
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TBI : Patients : Policies

Office Policies

 

The centers owned by Tampa Bay Imaging were established to provide a service.  This service is the diagnosis of injury or disease, as well as assessment of other therapies through the use of medical imaging.   Specifically MRI/MRA, X-Ray, and CT (CT rendered at the Pinellas Park site only).

 

The aim is to provide the service in a manner that assures safety, effectiveness, efficiency and diagnostic quality.  These attributes are inherent in our staff as a matter of personal pride and are essential to our ability to compete with the fine imaging departments of the local hospitals.

 

Tampa Bay Imaging is continuously working to improve the process of providing imaging services to our patients and their referring physicians.  We will take all steps necessary to ease patient apprehension and ensure patient comfort.  All exams will be performed according to established protocols.  ACR standards will be met or exceeded and all safety precautions will be utilized at all times. 

 

Exams will only be performed upon the request of a qualified medical provider.  (Physician, Surgeon, Osteopath, Chiropractor, Podiatrist, Dentist etc.)  Results will be provided to the referring physician in a timely manner.  The patient must contact their referring physician for results of their exam.  As a courtesy to other patients we ask that you arrive on time.

Privacy Policy

We are committed to preserving the privacy of your personal health information. In fact, we are required by law to protect the privacy of your medical information and to provide you with Notice describing:

 

HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION.

 

We may require your written consent before we use or disclose to others your medical information for purposes of providing or arranging for your health care, the payment for or reimbursement of the care that we provide to you, and the related administrative activities supporting your treatment.

 

We may be required or permitted by certain laws to use and disclose your medical information for other purposes without your consent or authorization.

 

As our patient, you have important rights relating to inspecting and copying your medical information that we maintain, amending or correcting that information, obtaining an accounting of our disclosures of your medical information, requesting that we communicate with you confidentially, requesting that we restrict certain uses and disclosures of your health information, and complaining if you think your rights have been violated.

 

We have available a detailed Notice of Privacy Practices which fully explains your rights and our obligations under the law. A Copy of our Notice of Privacy Practices is visibly displayed at the front desk.  Copies of our detailed Notice of Privacy are also available for review throughout our offices.  You are entitled to receive a copy of our detailed Notice for your own records.  We may revise our Notice from time to time. The effective date at the top right hand side of this page indicates the date of the most current Notice in effect. 

 

You have the right to receive a copy of our most current Notice in effect. If you have not yet reserved a copy of our current Notice, please ask at the front desk and we will provide you with a copy. 

 

If you have any questions, concerns or complaints about the Notice or your medical information, please contact Darin Barker at our office at 727-545-9674.

Financial Policy Agreement

Thank you for choosing Tampa Bay Imaging for your medical care.  We are committed to providing you with quality, personal health care, and appreciate your commitment to adhere to our financial policies.  By understanding our policy we can provide you with the best service.

 

Insurance: We participate in most managed care plans and will bill your insurance plan as necessary.  If we do not participate with your insurance plan payment is required at the time of service, unless prior arrangements have been made in advance.  Knowing your insurance benefits – including eligibility, covered benefits and medically necessary procedures is your responsibility.  Please contact your insurance company with any questions you may have regarding your coverage.  You are responsible for any charges not covered by your plan. 

 

  • Proof of insurance:  All patients complete and/or update our patient information sheet at each office visit and must provide a valid form of identification as well as proof of insurance. 
  • Co-Payments and deductibles: All co-payments and unsatisfied deductibles must be paid at the time of service unless a prior arrangement has been made.  
  • Claim Submission:  We will submit your claim and assist you in any way reasonable to help get your claim paid.  Your insurance company may need you to supply information directly to them.  It is your responsibility to comply with their request in a timely manner.  Please be aware the balance of the claim is your responsibility. 
  • Out of network care/ Self pay:  Please be aware that you have an option to seek care from any facility even though they may not participate in your network.  In this situation you’re out of pocket expense may be greater with a non participating provider.  If you are a patient with no insurance coverage and/or diagnostic benefits Tampa Bay Imaging offers a time of service discount which must be paid at the time service is rendered unless a prior agreement has been made.

HIPAA

Under federal HIPAA law, health care providers are required to protect the privacy of your PHI “protected health information” , which includes your name, contact information, health information and other information shared during a visit.

 

Confidentiality statements:

The confidential forms that you complete will be dated and kept for a minimum of 10 years.  After that they will be shredded.  Your electronic records will be stored and protected in a secure document server. 

 

Disclosure:

Tampa Bay Imaging uses and discloses your PHI in the following ways, connected to your treatment and payment for your care.  No further authorization is required on your part. 

 

  • To communicate with you (in writing or by phone) – Appointment reminders.
  • To bill your insurance company, or you for services provided.
  • To communicate with physicians, chiropractors, radiologists, and other healthcare providers who are directly involved with your care.
  • To communicate with your attorney, if directly involved with your healthcare.  (The attorney must agree to protect your privacy).
  • If it is required by law – such as in abuse or neglect cases, military activity, legal proceedings in response to an order of a court or law enforcement. 

 

Client Rights:

In writing you may:

 

  • Request restrictions on the way your PHI is disclosed (though honored, Tampa Bay Imaging is not required to agree to your request).
  • Request a copy of your PHI after your physician has reviewed the findings.
  • Ask that your PHI be amended.
  • Seek an accounting of certain disclosures-by asking for a list of the times your PHI has been disclosed (there may be a fee for time spent to respond to requests).

 Se habla Español

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